Welcome to Agility Van Lines
Putting The Family Back Into Family Moving
We are a family owned and operated moving company. Our DOT number is 2564711 and our MC number is 895410. We have been in Business since 2015 and we are “A” rated and accredited with the Better Business Bureau.
Our delivery windows range from 1-10 days, the same crew that picks you up is the same crew we want delivering you. We do not put you in a warehouse unless you are requesting storage. We do not use tractor trailers, we use twenty-six foot box trucks. This will eliminate the need of a shuttle. No shuttle translates into less cost for you.
We do not use any third parties or any other moving company to assist us. Agility Van Lines will pick you up and Agility Van Lines will deliver you.
We truly believe that our staff and our customers are our most important assets. Are we perfect? No. Are we proud of the service we provide and accountable every step of the way? Absolutely. Do not shop price alone, moving companies are NOT all the same.
Please take a moment to determine if we are a good fit for you and/or the family. Thank you in advance for the opportunity to assist you with your relocation needs.
Top FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are fair and reasonable. Do not shop for price alone. We are NOT all the same. Please read every word on any contract you receive. The more research you do, the happier you will be with the choice you made.
What is your typical process for working with a new customer?
One of our Estimators will determine what your moving needs are and tailor a move specific to you. After all, it is your move and our job to do our very best for you.
What education and/or training do you have that relates to your work?
Everyone one of our staff has gone through some type of training based on the services they provide. We also have ongoing meetings and updates to ensure the service we provide is of the highest quality.
How did you get started doing this type of work?
I have been in the moving business since 2008 with multiple companies. I decided that if I truly wanted to make a difference, I had to be in control of how the customers were serviced. In 2015 I made that decision to open Agility Van Lines, Inc. and have never regretted it.
What types of customers have you worked with?
I have been in the moving business since 2008 with I have worked with many types of customers. People who have needed help from storage units, condos, townhouses, single family homes etc. We tailor your move to fit your needs.
Describe a recent project you are fond of. How long did it take?
We are fond of projects we do every week. It is truly a pleasure to assist consumers in need. Based on mileage, we can pickup and deliver from the same day to five days. We do not take weeks to deliver. If we are fortunate to be your mover, we will be fond of your project as well.
What advice would you give a customer looking to hire a provider in your area of work?
You have to do your research; you must check for driver/vehicle inspections. Find out what happens to your items after they are picked up. Does it go to a warehouse at origin? Does it go on a tractor trailer to be transported? Does it go into a warehouse at destination? Who is going to deliver me? Unless you are requesting storage, the more times you are handled the higher chance for damage and finger pointing.Ask direct questions. Is it the same crew and truck that picks me up, that delivers me? Please read all your paperwork before giving a deposit. You may be surprised to find out the deposit you gave is nonrefundable. You could easily pay hundreds if not thousands of dollars for a conversation. What you sign supersedes what you were told. If you ever have a problem, your paperwork WILL determine the outcome. Set yourself up for success. READ
What questions should customers think through before talking to professionals about their project?
What is the purpose of my move? If I got hurt, would that set me back considerably at my destination? Do I need some packing services? Do I need storage, or can I accept direct delivery? How soon do I need to receive my items? Do I want the same crew at pickup and destination? How many times do I want my items handled? (minimum is 2) Am I willing to read the contract I sign before I give a deposit? Am I willing to pay a fair price for the right mover? Am I willing to post a positive review if it so warranted?
Reviews
5.00
Overall rating of 310 1st-party reviews
2024-03-28
Jim P
We needed to make a sudden move from the Chicago area to Columbia, South Carolina. I started a Google search and John from Agility Van Lines responded. How fortunate I was. John walked me through the process, made a video walk through estimate and continued to follow up with me, setting a move date. The Friday before the move, Shane, the President, called confirmed timing, did another video walk through, and accurately corrected the cost estimate. There were no variations after that, the estimate was right on the mark. The day before our move ,the Crew Chief, Daniel, called to confirm arrival timing. He and his crew arrived exactly on time and started loading. The condominium that I was moving out of had restrictions on elevator use for timing move outs and Daniel and crew had to locate a motel, stay over night, and return the next day to complete loading: there was no additional charge to me for this problem. The crew, employed by Agility, worked amazingly well together, departing our facility at about noon. The same crew stays with the truck and loads and unloads. They made it to Columbia Wednesday evening and were at our new location bright and early Thursday morning. They were as efficient unloading as they were loading. Boxes were all marked at loading time and put in the proper rooms when unloaded. This was the sixth move in our lifetime and Agility was by FAR the best company we have ever worked with! I cannot say enough good about the preparation, planning, and followup that I experienced with Agility prior to our move, how well the crew worked together packing and loading, and the timing of delivery at the other end. I can and have highly recommended Agility to several others.
2024-03-17
Michal H
Shane and his team were professional , helpful, and very concerned with customer satisfaction
2024-03-14
Tatiana R
Agility was a pleasure to work with. Communication was excellent throughout the process with Shane, the owner as well as our moving team of Jean, Jahfari, and Victor. The team was professional, friendly, and efficient. We would use them again should the need arise.
2024-01-15
Nora K
Everyone from the owner ***** to our moving team ****** and ****** were very professional, kind, respectful, hard working, responsive and trustworthy! I have moved 12 timesyour company is the BEST I have ever experienced. Communication is top notch! I HIGHLY recommend Agility Van Lines. Thank you!
2024-01-06
Nina I
Very professional , polite and hard working crew. ****************** and ******* did a great job in my 3 day move from ** to MD. They ended up having to finish in the middle of a snow storm and they still did it with patience and hard work.Highly recommended! Thank you guys!
2023-12-31
Palak C
Highly recommend them! Great staff and they always keep you in the loop.
2023-12-03
Shashidhar D
This was our first time using a moving company, in fact our first ever move. We were nervous and dubious on every estimate, we've got. **** made our life easier by keeping all his promises throughout the move. He was honest, professional, and reasonable throughout. Estimation, pricing was all reasonable.We were still skeptic about the actual move execution, but what we experienced was beyond joyful. ***** and his team did an amazing job and made our move painless. They showed professionalism in every aspect of the move. Their cautiousness with loading/unloading, clear cut communication on their every move, and their friendly banter made us relaxed. Our whole experience with Agility Van Lines has been very pleasant. I would recommend Agility Van Lines for your moving needs.
2023-11-14
Mark W
Agility did a great job moving my elderly parent from Florida to New England. Working with the staff was pleasant and straightforward. They explained the process to us, and stuck to it. The movers were pleasant, efficient, and respectful of us and our belongings. The whole process was amazingly stress-free. Couldn’t ask for more.
2023-11-12
David B
I would like to thank John at Agility Van Lines for his professional way of handling my moving estimate. As many times as he went to bat for us to get the best rate shows his care for his customers. Give John a call and let Agility remove your moving stress.
2023-11-09
Ollie M
This was my first time using a moving company. I would recommend Agility Van Lines for your moving needs. After calling other moving companies, Agility Van Lines was most reasonable. They were very professional. They kept me up to date on their every move. They arrived at the drop off location when they said they would.
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We look forward to exceeding your expectations in everything that we do!
